We at ChicLinen GmbH consider data protection serious. In the following we inform you about why and which of your personal data is processed within the scope of our website https://www.thechiclinen.com/, during business contact and possibly beyond, and which rights you have in this context.
Data Processing in the context of the website
When using the website https://www.thechiclinen.com/ for information purposes only, i.e. when no action is taken on the website, no personal data is collected, except for the data that your browser automatically transmits to enable you to visit the website. This includes, for example, the browser used, the IP address, the time zone and some cookies that are stored on your device. In addition, when you browse the website, information about the individual pages or products you view, which websites or search terms linked you to the website and information about how you interact with the website is collected. This information is collected using the technologies listed below:
- “Cookies”: Small files that are placed on your device or computer and often contain an (anonymous) unique identifier. For more information about cookies, see below.
- “Log Files”: These track actions that take place on our website and collect data, including your IP address, browser type, Internet service provider, referring/previous pages, and date/time stamps.
- “Web beacons”, “tags” and “pixels”: Electronic files used to record information about how and when you browse the Site.
These data are generally processed on the basis of legitimate interests in accordance with Art 6 para 1 lit f) GDPR, namely, to optimize the website and to ensure security and stability, as well as to be able to identify and prosecute misuse.
This data will not be consolidated with data from other data sources and will not be passed on to third parties. This data is stored for a period of fourteen months.
Data Processing in the course of fulfilling orders
When you make or attempt to make a purchase through the Website (or by other means), depending on the progress of the order process, the order information (item, quantity, price, etc.) and certain information about you, including your name, billing address, shipping address, payment information, e-mail address and phone number, is collected.
The data of completed orders are processed for the purpose of fulfilling the contract in accordance with Art 6 para 1 lit b) GDPR. This data is stored for seven years in accordance with statutory storage obligations (Austrian BAO and UGB). This data is only disclosed to the extent necessary and only to shipping service providers for shipping purposes and to payment services.
The customer is obliged to notify the Vendor immediately of any changes to his address or contact details, in particular his e-mail address, as long as the legal transaction is not completely fulfilled by both parties. If the notification is omitted, declarations shall also be deemed received if they are sent to the last known (e-mail) address.
If you contact us, the text of the message sent and any additional information provided, such as name, (e-mail) address, sending date and the e-mail address of the web server from which the message is sent, will be processed for the purpose of answering your request.
This data is processed in order to be able to answer your enquiry, therefore, to carry out pre-contractual measures in accordance Art 6 para 1 lit b) GDPR. In addition, in accordance with Art 6 para 1 lit f) GDPR, both we and you have a legitimate interest in communicating with you on the basis of your contact.
The data will be deleted after twelve months unless they are necessary for order processing according to section 4.
You can find the privacy policies of the other channels:
- Facebook: https://www.facebook.com/about/privacy
- Instagram: https://help.instagram.com/519522125107875
In addition to the storage or retention periods specified in detail in the explanations of the individual processing purposes, data is generally not stored for longer than is necessary to fulfil our contractual or legal obligations or to assert, exercise or defend legal claims, in particular to defend against possible claims for liability.
1. Server Logdata
When you visit our websites, the IP address currently used by your PC, date and time, browser type and operating system of your PC as well as the pages you visit will be recorded and saved temporarily. However, this information will not allow us to draw conclusions about your personal data and such conclusions are not intended, either. These so-called server logdata must be saved for technical reasons and to ensure system security. The data are evaluated in anonymised form by the service provider contracted by us exclusively for statistical purposes and to improve the quality of our website. The server logdata will not be linked to the personal data of any specific natural person. In particular, the server logdata will not be merged with any other data sources.
We use the cookies from Facebook and Google for analysis purposes and to better control our marketing measures and to improve the shopping experience of our customers.
The processing of cookie data is based on a legitimate interest in accordance with Art 6 para 1 lit f) GDPR, in order to guarantee and improve functionality, stability and security of the website, to better understand the use of the shop and thus be able to optimize the website, but also to make it easier for you to use the website or the shop. With regard to analysis and reporting cookies, processing is based on your consent within the cookie settings at the beginning of your visit to this website.
3. Google Analytics
We also use Google Analytics. The relevant privacy information of Google Inc. is as follows:This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.
In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP-anonymisation is active on this website.
Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.
The processing of this data is based on your consent pursuant to Art 6 para 1 lit a) GDPR within the cookie settings at the beginning of your visit to this website. You can adjust this consent at any time within the cookie settings and thus withdraw your consent at any time with effect for future processing.
4. Social Plugin
Our Website uses a social plugin (“Plugin”) from the social network facebook.com (“Facebook”).
Facebook is a social network, operated by Facebook Inc. (1601 S. California Avenue, Palo Alto, CA 94304, USA). When you visit a page of our website that contains a Facebook Plugin, your browser establishes a direct connection to Facebook servers. Facebook directly transfers the Plugin content to your browser, which embeds the latter into the website, enabling Facebook to receive information about your having accessed the respective page of our website. We have no influence on the data gathered by the Plugin and inform you according to our state of knowledge.